General rules: Creative Den reserves the right to cancel any class that does not meet 50% participation 48 hours prior to class time and you will be fully refunded. You may cancel up to 72 hours prior to class time for a full refund, or up to 48 hours prior for a credit to be used on a future class of equal or lesser value. Please think of it as buying a concert ticket. Our instructors are artists and their time is valuable. Transferring to a friend at any time is highly encouraged.